Contact Info

29 New Market Road, Northlands Business Park, Stand 179, Horse Chestnut Avenue , Randburg

Phone : +27 11 462 8806
Email : itad@xperien.co.za

Current Opportunities

In striving to be an employer of choice, Xperien ensures that our recruitment and selection process is fair and impartial. We welcome to our teams skilled, exceptional and motivated people who are passionate about what they do.

Open Positions

The successful candidate will undertake administrative tasks, ensuring the ITAD team has adequate support to work efficiently. The tasks of the office administrator will include monthly reporting and assistance with sales and planning. The ideal candidate will be competent in prioritizing and working with little supervision.


Key performance areas

  • Strong administration skills
  • Planning
  • Organizing
  • Communication skills – both verbal and written
  • Attention to detail
  • Able to interact on all levels
  • Accuracy

Preferred Minimum Education and Experience

  • Grade 12 and relevant qualification
  • 5 years admin/PA experience
  • English proficiency – both verbal and written

Actions required to be successful in your job function

  • Operate and maintain daily MS Dynamic CRM of department
  • Create leads received from CEO
  • Manage filing & CRM updating
  • Management of client account details
  • Decommissions asset from clients
  • Scheduling and update collection status
  • Report checked and updated
  • Handle general enquiries as by CEO, MD and HOD
  • Assist with reception duties as and when required
  • Scheduling of collections with Brima and other couriers
  • Diary management of ITAD Department
  • Handling of pending payments
  • Management of Staff sales

Performance indicator/outcomes measure

  • State of MS Dynamics CRM
  • State of collection status and report
  • General enquiries handled
  • Reception duties fulfilled as required
  • Collections with couriers scheduled
  • State of dairies / HOD
  • Opportunities on CRM created

Salary: Market Related + commission

If you do not hear from us in 4 weeks, please consider your application unsuccessful.

Responsibilities

  • Achieve sales targets
  • Generate large volumes of your own customer leads and new business
  • Maintain and log of customer call cycle (Excel CRM for client management)
  • Keep informed and knowledgeable with the competitor environment
  • Build the understanding of reseller needs and their decision factors – monitoring the market and seek opportunities i.e. back to school campaigns & stocking.
  • Lead point of contact for any and all matters specific to your client- make sure you client is always happy
  • Manage ecommerce site – List products & answer queries 24/7 on the go)
  • Prepare quotations, sales order and track payment
  • Develops an understanding of company pricing policies
  • Good written, verbal, and interpersonal communication skills.
  • Performs other duties, as assigned

Requirements

  • Result oriented and experienced professional ambitious and a self-motivated with proven track record in Sales and Marketing of computer products to resellers
  • Strong Customer Care focus with strong desire to deliver best practice solutions for our customers together with them
  • Show innovative thinking towards getting over obstacles and moving forward quickly
  • Proven ability to manage multiple clients at a time and keeping them, all coming back for more
  • A challenger through excellent communication skills
  • Own vehicle and look presentable
  • SA citizenship or SA permanent residency essential

Experience & Qualifications

  • Diploma or similar preferably in Business, Marketing or Computer Science
  • Five years of experience in sales, or telesales in an industry related environment
  • Knowledge of IT networking & enterprise products
  • Capable of working independently as well as enjoy being part of a team


Salary: Market Related + commission

If you do not hear from us in 4 weeks, please consider your application unsuccessful.

Key performance areas

  • Processing all documentation for stock received against purchase orders and reconciling
  • Handling any and all queries pertaining to receiving and dispatch
  • Ensuring all reporting is correctly and timeously filed
  • Ensuring all monthly processing is done per strict monthly deadlines
  • Ensure that the stock within the warehouse is in the correct location and matches the stock keeping system
  • Perform housekeeping duties
  • Implement new and improved processes and procedures to ensure stock accuracy

Preferred Minimum Education and Experience

  • Grade 12 and relevant qualification
  • 1-2 years Hardware Technician
  • Proficient in reporting skills

 

Knowledge, Skills and critical competencies

  • Must have a good communication skills
  • Ability to work with difficult customers and colleagues
  • Strong sense of responsibility
  • Extremely versatile and able to perform several duties in a warehouse
  • Basic knowledge of the PFMA, Treasury Regulations and other legislations
  • Well-developed written and oral communications skills;
  • Ability to work in a team environment


Salary: Market Related + commission

If you do not hear from us in 4 weeks, please consider your application unsuccessful.

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